PRIVACY POLICY

We may collect the following types of information:

1.1 Information you provide directly

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• Contact details (name, email address, phone number) when you fill out a form or contact us.

• Any information you choose to share in enquiries or service requests.

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1.2 Automatically collected information

When you visit our website, certain data may be collected automatically, including:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

• Cookies and similar tracking technologies

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1.3 Cookies

We use cookies to:

• Improve site performance

• Understand how visitors use our website

• Enable certain site features

You can adjust your browser settings to decline cookies, but some features may not function correctly.

We may use your personal information to:

• Respond to enquiries and provide services

• Improve our website and user experience

• Communicate updates, offers, or relevant information (only with your consent)

• Maintain security and prevent misuse of the website

• Comply with legal obligations

We will never sell your personal information.

If applicable, we process your data based on:

• Contractual necessity — to provide services you request

• Legitimate interests — such as improving our website

• Consent — for optional communications or cookies

• Legal obligations — where required

We may share your information with:

• Service providers such as website hosting, analytics tools, CRM, or communication platforms

• Legal authorities when required to comply with the law

Third-party providers only receive the minimum data necessary and are required to protect it.

We take reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access. However, no online system is completely secure.

We retain personal information only as long as necessary to:

• Provide requested services

• Comply with legal obligations

• Resolve disputes

After this period, data is securely deleted.

We retain personal information only as long as necessary to:

• Provide requested services

• Comply with legal obligations

• Resolve disputes

After this period, data is securely deleted.

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

We may update this Privacy Policy occasionally. 

If you have any questions about this Privacy Policy or wish to exercise your data rights, you can contact us at:

Finilla Solutions
Email: info@finillasolutions.com